Returns & Exchanges
At Yoto, we want you to love your new style, but if you are not completely satisfied, we offer a hassle-free return policy within 30 days of delivery. Please ensure all items are unworn, unwashed, and have their original tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely pack the garments in their original packaging, ensuring all tags and labels remain intact to prevent damage during transit.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off & Track
Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund once the inspection is complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing